Privacy
Policy

Skyviora Fly LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

📋 Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

• Name: Your full name as provided during registration or booking.
• Email Address: Your email address for communication and booking confirmations.
• Phone Number: Your contact number for booking assistance and support.
• Booking Details: Travel itineraries, flight preferences, hotel bookings, and travel dates.
• Account Credentials: Username and password for registered users.

Travel & Booking Information

• Search History: Destinations, dates, and routes you search for.
• Preferred Airlines & Hotels: Your travel preferences to personalize recommendations.
• Travel Documents: Passport details and frequent flyer numbers (if provided).

Device & Usage Data

• IP Address: Your device's IP address for analytics and security.
• Browser Type: Browser and device information to optimize our platform.
• Cookies: We use cookies to enhance your experience and remember your preferences.
• Usage Patterns: How you interact with our platform to improve user experience.

🔍 Use of Information

We use the information we collect for the following purposes:

• Reservations: To process and manage your flight, hotel, and travel bookings.
• Customer Support: To provide assistance with booking inquiries, changes, and cancellations.
• Notifications: To send booking confirmations, travel updates, and important service notifications.
• Service Improvements: To analyze and improve our platform, user experience, and service offerings.
• Personalization: To tailor travel recommendations and offers based on your preferences.
• Marketing: To send promotional offers and travel deals (with your consent).
• Security: To detect and prevent fraudulent activities and ensure platform security.

🤝 Data Sharing

We may share your information with trusted partners to complete your bookings:

• Airlines & Travel Partners: To complete your flight and hotel bookings.
• Payment Processors: To securely process your transactions.
• Service Providers: Who assist us in operating our platform and providing services.

Important: We never sell your personal information to third parties for marketing purposes.

🛡️ Data Protection & Security

We take data security seriously and implement industry-standard measures to protect your information:

Security Measures

• Encryption: All data transmitted between your browser and our platform is encrypted using TLS/SSL protocols.
• Access Controls: Strict access controls limit who can view and manage your personal information.
• Secure Storage: Your data is stored in secure, access-controlled environments.
• PCI Compliance: Payment processing is handled by PCI-compliant partners.
• Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

Data Retention

• We retain your personal information only as long as necessary to provide our services.
• Booking records are retained for legal and compliance purposes.
• You may request deletion of your data at any time.

Compliance

• GDPR Compliance: For users in the European Union, we comply with GDPR requirements.
• CCPA Compliance: For California residents, we comply with CCPA requirements.
• Other Regulations: We comply with applicable data protection laws in all jurisdictions where we operate.

🍪 Cookies & Tracking

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and improve our platform.
• Remember your preferences and settings.
• Provide personalized recommendations.

You can manage your cookie preferences through your browser settings. You may choose to disable cookies, but this may affect some features of our platform.

⚖️ User Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold.
• Correction: Update or correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal and regulatory requirements).
• Opt-out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a copy of your data in a machine-readable format.
• Restriction: Request restriction of processing your data.

To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

👶 Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of our platform constitutes acceptance of the updated policy.

📬 Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Company: Skyviora Fly LLC
Email: support@skyviorafly.com
Phone: +1 (855) 552-3424
Address: 515 Rand St, Camden, NJ 08105, USA
Business Hours: Mon–Fri: 9:00 AM – 6:00 PM EST

We typically respond within 24–48 hours.